Fonteva, a leader in membership and event management on Salesforce, has always been dedicated to meeting the needs of their growing enterprise clients. As these organizations required increasingly complex community networks, Fonteva saw an opportunity to push the limits of Salesforce’s Experience Sites. But Salesforce’s cap of 100 sites per organization was a key challenge to offering this level of scalability. In close collaboration with Radical One, Fonteva set out to design a solution that would enable large-scale, unique community management within Salesforce’s framework. The result of this partnership was “Enterprise Community+”—a new approach that overcame Salesforce’s limitations and expanded Fonteva’s capabilities in community management.
When Fonteva engaged Radical One for this ambitious project, both teams knew it would require more than just a technical workaround. Radical One dedicated a core team of experts, led by a senior architect and team lead, to work side-by-side with Fonteva’s own engineering team, combining knowledge, experience, and innovative thinking. Together, they crafted a solution that would not only solve the immediate challenge but also deliver greater value and scalability for Fonteva’s customers.
Fonteva and Radical One collaborated to understand the constraints around Salesforce’s site limits, brainstorming ways to meet enterprise clients’ needs within these parameters. The solution they arrived at involved consolidating multiple communities under a single Experience Site, enabling a virtually limitless number of communities to coexist without hitting Salesforce’s cap.
Working closely, the teams built a flexible architecture that allowed each community to be independently customizable—ensuring unique branding, content, and user experiences—while centralizing essential data like payment methods and addresses for consistency and ease of management. This cooperative approach enabled both teams to contribute their best ideas, ensuring a solution that balanced technical innovation with practical usability for Fonteva’s clients.
Naturally, a project of this scale involved its share of challenges. Midway through development, one of Radical One’s engineers unexpectedly departed for personal reasons. But with the strength of the partnership, both Fonteva and Radical One adapted quickly, reassigning resources and keeping the project on schedule. This commitment to collaboration and flexibility ensured that the project continued smoothly without compromising quality or timelines.
The result of this partnership is Enterprise Community+, a solution that equips Fonteva’s clients to build and manage hundreds of community sites without being constrained by Salesforce’s original limitations. The key outcomes include:
This innovation has had a significant impact, helping Fonteva serve larger organizations with extensive community needs and positioning them as leaders in the AMS (Association Management Software) space.
The success of Enterprise Community+ showcases what can be achieved through genuine partnership. Fonteva and Radical One’s collaborative approach allowed them to tackle one of the most challenging limitations within Salesforce and create a solution that sets Fonteva apart in the market.
“Partnering with Radical One on Enterprise Community+ was a game-changer for us. Their team’s deep Salesforce expertise and innovative thinking allowed us to break through platform limitations and create a scalable solution that redefines community management. They felt like a seamless extension of our own team, bringing insight, flexibility, and unwavering commitment to every phase of the project. Thanks to Radical One, we now offer a solution that elevates Fonteva’s capabilities and positions us as leaders in the AMS space.”
— Sandeep Mariyala, Senior Engineering Manager, Fonteva
By combining their expertise, commitment, and shared vision, Fonteva and Radical One redefined what’s possible in community management on Salesforce. This partnership underscores the power of collaboration in delivering cutting-edge solutions that drive real impact.
